Frequently Asked Questions
Everything you need to know about healthy beauty and your orders.
Are Physicians Formula products cruelty-free?
Yes, we are committed to being cruelty-free. We do not test our products or ingredients on animals, nor do we ask others to test on our behalf.
Are your products safe for sensitive skin and eyes?
Absolutely. Our products are specifically formulated to be hypoallergenic, dermatologist-tested, and safe for sensitive skin and eyes, adhering to our 'Healthy Beauty' standards.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to the carrier's website where you can monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and accompanied by a proof of purchase.
Do your products contain parabens or harsh chemicals?
We prioritize clean formulas. Most of our products are free from over 150+ known harsh ingredients, including parabens, phthalates, and synthetic fragrances.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. We are working on expanding our shipping capabilities to more international destinations soon.