Returns & Exchanges

We want you to love your Physicians Formula products, but if you are not completely satisfied, we offer a hassle-free return process within 30 days of purchase. Only items purchased directly from our official website are eligible for a full refund of the purchase price.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to begin the request process.

• 2.
  Print Your Shipping Label

  Once approved, download and print the prepaid return shipping label provided to ensure your package is tracked and insured.

• 3.
  Pack Your Items

  Securely place the products in their original packaging, ensuring all components are included, and affix the shipping label to the outside of the box.

• 4.
  Receive Your Refund

  After our warehouse receives and inspects your return, a refund will be issued to your original payment method within 7-10 business days.